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Help center

How can we help?

Pick a category to get started. If you can't find what you're looking for, email us at [email protected].

Getting Started

Set up your account and learn the basics.

  • · For business owners
  • · For staff
  • · For customers
  • · Taking your first booking

Bookings

Create, manage, and follow up on appointments.

  • · How customers book
  • · Creating a booking
  • · Confirming bookings
  • · Cancelling and rescheduling
  • +2 more

Staff Management

Add team members, set permissions, and track time.

  • · Adding staff
  • · Staff invites
  • · Roles and permissions
  • · Staff seat limits
  • +2 more

Account Settings

Manage your business profile, contact info, and preferences.

  • · Business profile
  • · Your booking page
  • · Changing email or phone
  • · Resetting your password
  • +3 more

Notifications

Set up email and SMS messages for your customers.

  • · Email notifications
  • · Setting up SMS
  • · Notification channels
  • · Delivery logs
  • +2 more

Billing & Subscriptions

Plans, the free trial, payment methods, and refunds.

  • · Plans and pricing
  • · Free trial
  • · Upgrading or changing your plan
  • · Payment methods
  • +2 more

Services

Define what you offer, how long it takes, and who can deliver it.

  • · Creating a service
  • · Service windows
  • · Pricing and duration
  • · Assigning staff to services
  • +2 more

Troubleshooting

Common errors, what they mean, and how to fix them.

  • · Common errors