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CoreBookin

Account Settings

Changing email or phone

Update the contact email and phone number on your business.

Your email is your sign-in identity, so changing it isn't instant — there's a verification step. Phone changes also go through verification because we use your number for SMS reminders.

Changing your email

  1. Open Account → Profile.
  2. Update the email field and save.
  3. You'll get a confirmation link at the new address.
  4. Click the link to finalise. Until you do, you keep signing in with the old email.
The new email can't already be in use elsewhere on the platform — see one role per email.

Changing your phone

  1. Open Account → Profile.
  2. Update the phone number.
  3. You'll get a one-time code by SMS at the new number.
  4. Enter the code to confirm.

Until you confirm the new number, SMS notifications continue to go to the old one. If you no longer have access to the old number, see "Lost access" below.

Phone uniqueness

A phone number can only be linked to one account at a time. If your number is already attached to another account, the change will fail with a clear message. Remove the number from the other account first or pick a different one.

Lost access

If you can't access either the old email or the old phone, contact [email protected] from the new address with details that prove the account is yours (business name, last booking date, anything else identifying). We'll handle it manually after verification.

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