Deleting a business

You can delete your account at any time. What happens depends on the kind of account you have — customer, staff, or business owner.

As a customer

1. Open Account → Delete account.
2. Confirm. Your profile is removed within 30 days.

What we keep:

• Past bookings stay in the business's records (anonymised after 30 days where the law allows).
• Anything required by law for tax or compliance reasons.

What we delete:

• Your profile, sign-in credentials, and notification preferences.
• Future bookings — these are cancelled and the business is notified.

As staff

Ask your business owner to deactivate or remove you from the business first (see Activating & deactivating staff). Once you're no longer attached to a business, follow the customer deletion flow above.

As a business owner

Deleting your business is a bigger step. Before we can delete:

• All future bookings are cancelled (customers are notified by email).
• Your subscription is cancelled — see Refunds for what happens to remaining time.
• Staff accounts attached to your business are detached.
• Your booking page goes offline immediately; the URL becomes available for re-use after 30 days.

1. Open Settings → Danger zone.
2. Click Delete business.
3. Type the business name to confirm.

Changed your mind

Within the 30-day grace period, email [email protected] and we can usually restore the account. After 30 days, deletion is permanent.