Staff Management
Staff seat limits
How seats are counted and what happens when you reach the limit.
Staff seats are part of your subscription plan. A seat is consumed by each active staff member; the owner doesn't count against the limit.
What counts as a seat
- Active staff member — counts.
- Pending invite — does not count until accepted.
- Deactivated staff — does not count.
- Owner — never counts.
When you hit the limit
The Invite staffbutton disables and shows a notice. Existing staff continue to work normally. To free up a seat, deactivate someone who isn't using the system — see Activating & deactivating staff.
Adding more seats
Open Settings → Billing and pick a plan with a higher seat count, or contact [email protected] if you need a custom number. New seats become available immediately.
Removing vs deactivating
Deactivating frees the seat and preserves the staff member's booking history. Removing them entirely is irreversible — their past bookings remain in your records but you lose the link to their profile. Prefer deactivation unless you have a specific reason to remove.